What is Satine Zillah's website about?
Satine Zillah's website offers a vast collection of high-quality photo reference packs designed for artists. These packs cover a wide range of subjects, including anatomy, costumes, animals, nature, and various thematic settings such as ancient, medieval, modern, fantasy, and tactical scenes.

How can I purchase photo reference packs?
You can browse and purchase photo reference packs directly through the Photo References section of the website. Each pack is available for instant download after purchase.

What formats are the photo reference packs available in?
All photo reference packs are provided in JPEG format, ensuring compatibility with most digital art software and devices.

Are the reference packs suitable for commercial use?
Yes, the reference packs are licensed for both personal and commercial use. However, redistribution or resale of the photo references is strictly prohibited.

Can I use the reference packs for AI training or redistribution?
No, the reference packs are not to be used for AI training purposes or redistributed in any form, including uploading to shared servers or drives.

What is the return policy?
All sales of digital products are final and non-refundable, except in cases of duplicate purchases. For physical prints, replacements or refunds are available if your order arrives damaged. Please review the full Return Policyfor details.

How can I contact Satine Zillah?
For inquiries or support, you can reach out via the Contact & Bio page on the website.

Are there any bundles or discounts available?
Yes, the website offers curated bundles and occasional sales. Check the Bundles section for current offerings.

How can I stay updated on new releases and sales?
You can subscribe to the newsletter at the bottom of the website to receive notifications about new photo packs and special promotions.

What should I do if I didn’t receive my download link?
First, check your spam or junk folder. If you still can’t find it, please reach out through the Contact & Bio page for assistance.

Can I share the packs with my art group/class?
No — each license is for individual use only. Every group member, student, or collaborator should purchase their own copy.

Can I re-download my purchase later?
Yes. To download the files, use the links provided in your order confirmation. Keep in mind that links expire after 24 hours. If you try to access them afterwards, a new email with fresh links will be sent to you automatically.